Refund Policy

Refund Policy for OneLoveCarts.com

​

Effective Date: 12 Feb 2025

At OneLoveCarts.com, we are committed to delivering high-quality services to meet your needs. If for any reason you're not satisfied with the services we’ve provided, we're here to help. Please read our refund policy to understand how we handle refunds and service-related concerns.

​

1. Service Refund Eligibility

We strive to provide excellent service, but if you're dissatisfied, we’ll work with you to find a resolution. Refunds for services are available under the following conditions:

​

• Services must be canceled or modified within 48 hours of booking to receive a full refund. After this time, partial refunds may be offered depending on the service and work already completed.

• If we fail to provide the agreed-upon services or the services are significantly different from what was promised, you may be eligible for a full or partial refund.

Non-refundable services:

​

• Completed or partially completed services

• Services that have been pre-scheduled and booked in advance (but not yet completed)

2. How to Request a Refund

To request a refund, please follow these steps:

​

1. Contact Us: Email us at [Insert Email Address] or call [Insert Phone Number] as soon as possible, but no later than 48 hours after booking or service completion. Provide your booking details and describe the issue you encountered.

2. Refund Evaluation: We will assess the situation based on the details you provide and determine if you're eligible for a refund or partial refund.

3. Resolution: If a refund is approved, we will process it to your original payment method within 7-10 business days.

3. Service Cancellations

If you need to cancel or reschedule a service, please notify us at least 48 hours in advance. If a service is canceled within this timeframe, you may be eligible for a full refund. Cancellations made within 48 hours of the scheduled service may result in a partial refund depending on the circumstances.

4. Refunds for Service Issues

If the service you received does not meet the standards promised, we will work with you to resolve the issue, either through a revision of the service or a refund, depending on the situation.

​

Please note:

​

• Refunds for dissatisfaction with a service that has already been partially or fully provided will be reviewed on a case-by-case basis.

• If we cannot resolve the issue to your satisfaction, we will issue a partial or full refund depending on the scope of the service completed.

5. No Refunds After Service Completion

Once the service has been fully completed or delivered, and you are satisfied with the work, no refunds will be issued.

6. Contact Us

If you have any questions or concerns about our services or this refund policy, please feel free to reach out to us. We want to ensure you're satisfied with the services we provide.

​

Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Company Address]